IT Quality Management | A History of Quality 2.02 | Purdue University
Автор: Purdue University Online
Загружено: 2025-09-08
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Dive into the compelling history of quality standards! This session by Kevin Dittman, Associate Professor of Computer and Information Technology at Purdue University, provides an in-depth exploration on the changes undergone by quality assessment and control over the years. From a craft era with skilled craftsmen to the current mantras of lean, Six Sigma, and ISO certification, it's a fascinating journey. The contributions of pioneers like Frederick Winslow Taylor, Walter Shewart, Edward Deming, Joseph Juran, and Armand Feigenbaum are also discussed in detail. Furthermore, the importance of prestigious quality initiatives like the Malcolm Baldrige National Quality Award and the Capability Maturity Model are highlighted, and how increased global competition in the last century led to a focus on continuous quality improvement, especially in the automotive industry.
Subscribe to our Purdue University Online channel to watch more IT Quality Management lectures from Professor Dittman and other leading scholars.
Learn how you can take courses like this from Purdue University Online by visiting online.purdue.edu.
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