No More Hefty AI Cancellation Fees! DGCA’s New Rules Explained | Business News | ET Now

Описание: No More Hefty AI Cancellation Fees! DGCA’s New Rules Explained | Business News | ET Now #shorts

In This Video, Booked the wrong flight dates? The Directorate General of Civil Aviation (DGCA) has introduced major passenger-friendly reforms that could save you thousands in cancellation charges.

Under the new rules effective March 26, passengers can make changes to their flight bookings within 48 hours of booking without paying cancellation or change fees only fare difference applies. Name corrections are also allowed within 24 hours for direct airline bookings.

The DGCA has also capped cancellation charges so they cannot exceed the base fare. Refund timelines have been clearly defined 7 days for credit card payments, immediate refunds for cash transactions, and 14 working days for travel agent or portal bookings.

Importantly, airlines can no longer force passengers into credit shells the choice lies with the customer.

Here’s everything you need to know about the new DGCA passenger rights rules and how they impact domestic and international travel.

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