How Can Organizations Build a Culture of Continuous Improvement and Innovation?

Описание: About the Webinar
In this webinar, program manager Raquel Silva talks about the innovation paradox, how many organizations say they support creativity and risk-taking, but their systems actually block it. She explains that real psychological safety and continuous improvement happen only when leaders show innovative behavior, not just talk about it.

Using simple polls and personal stories, Raquel shows how most systems reward being safe, fast, and predictable instead of trying new ideas. She suggests using AI tools and better performance measures to improve feedback, teamwork, and learning. The webinar helps leaders look beyond basic numbers and rethink their systems to create real, lasting change.

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00:00:05 - Introduction and continuous improvement importance
00:01:41 - Innovation paradox and organizational contradictions
00:03:27 - Systems reward predictability over experimentation
00:06:10 - Psychological safety and permission trap
00:09:12 - Leading innovation through example, not words
00:12:59 - Permission risks and innovation rewards
00:15:25 - Successful innovation experiment real example
00:18:26 - Feedback illusion and retrospective fatigue
00:24:45 - Systemic change through measurable experiments
00:32:42 - Measuring culture patterns and leadership systems

Key Highlight of the Topic:
Innovation fails not because people lack ideas, but because systems reward predictability over experimentation, and leaders must change that by leading through action, not permission.

About the Facilitator
Raquel Silva is an Enterprise Agile Coach and Product Leader with 10+ years of experience helping global organizations improve agility and product innovation. A certified coach and trainer, she supports leaders and teams in building customer-focused products through practical, real-world Agile and Scrum practices.

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