[SaaS Series] AI-Powered Employee Engagement Insights With Sanish Mondkar

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Sanish Mondkar is the Founder and CEO of Legion Technologies, a company specializing in AI-powered workforce management solutions that optimize labor efficiency and enhance hourly employee engagement. Under his leadership, Legion has become a trusted platform for automating scheduling, forecasting, and communication across major industries. Before Legion, Sanish served as Executive Vice President and Chief Product Officer at SAP, and earlier at Ariba. He holds a bachelor's degree in computer engineering from the University of Pune and a master's in computer science from Cornell University.

Here’s a glimpse of what you’ll learn:

• [0:00] Intro
• [3:46] Sanish Mondkar explains how Legion is reinventing workforce management
• [8:00] The real reasons behind high hourly worker turnover
• [15:02] How Philz Coffee shaped Legion’s early product development and mission
• [18:03] Using AI-driven demand forecasting to optimize labor efficiency and scheduling
• [33:06] How instant pay transformed the hourly employee experience
• [37:14] The impact of generative AI on brick-and-mortar workforce operations
• [40:59] Overcoming adoption challenges and building trust in AI-powered automation
• [44:43] Legion’s growth milestones, from Philz Coffee to Dollar General
• [49:32] Sanish’s favorite resources on AI, health, and longevity

In this episode…

In today’s fast-paced world of retail, hospitality, and other hourly-based industries, companies are racing to balance efficiency with employee satisfaction. But as technology reshapes how businesses operate, can AI actually make hourly work more engaging, flexible, and fulfilling?

Sanish Mondkar, a seasoned technology leader and AI innovator, believes it can. He explains that traditional workforce management systems were built to control labor costs, not empower people — and that’s where AI can fundamentally shift the equation.

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