What Happened to the Telephone Operator? | “Number, Please”

Описание: For nearly a hundred years, every phone call began the same way: “Number, please.”

Before direct dialing, before touch-tone phones, before automated menus, a real person connected your calls. Telephone operators sat at switchboards, plugging cords, lighting lines, and handling thousands of conversations a day. In small towns, they knew your voice. In big cities, they worked in vast rooms filled with the quiet rhythm of “Number, please.”

So, what happened?

In this episode of The Not-So-Distant Past, we explore how the telephone operator became one of the largest female occupations in twentieth-century America and how automation, economics, and direct distance dialing slowly brought the job to an end.

From Emma Nutt in 1878 to the rollout of direct distance dialing in 1951, this is the story of how phone calls changed and what daily life felt like before we dialed our own numbers.

If you remember party lines, rotary phones, exchange names like PEnnsylvania 6 or Murray Hill 5, or the sound of a switchboard lighting up, this one may bring back memories.

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What do you remember about calling through an operator? Leave a comment and share your story.