Citizen Digital: The Key Role of Data in Digital Government Services, With Corinna Turbes
Автор: TechPolicy
Загружено: 2023-07-06
Просмотров: 73
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CITIZEN DIGITAL, EPISODE 6: Data is an integral part of digital government, and the United States recognizes that. In fact, the U.S. Federal Data Strategy (FDS) was conceived in 2019 to serve as the government’s official plan to improve how it uses data. In this episode of Citizen Digital, Eric speaks with Corinna Turbes, policy director at the Data Foundation. She discusses the current state of implementing the FDS, the role of data in improving customer experience, the Data Foundation’s recent report on customer experience and government experience success stories, and how to enhance customer experience through data. #digitalgovernment #techpolicy
EPISODE PAGE WITH TRANSCRIPT: https://itif.org/publications/2023/07...
#techpolicy #digitalgovernment #customerexperience
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