Episode 5: Basanta Lama shares Nepal's largest restaurant chain journey - The Burger House and CFC

Описание: Episode 5: Basanta Lama, Founder, CEO and Director of Burger House & Crunchy Fried Chicken. From startup to soon to become public company with 151 outlets nationwide. Join us on Rato Rupaiya Podcast as we explore his entrepreneurial journey, managing franchises, overcoming government bottlenecks, handling negative reviews, and more. 🎙️🍔 #SuccessStory #entrepreneurship


Basanta Lama's Socials:
  / 100080261412088  

Powered by:

Aesthetic Aura Skin and Hair Clinic By Dr. Isha:
  / aestheticauranepal  

Ts Your Palate:
  / ts.your.palate  

Sicily by Ts:
  / sicily.by.ts  

Chai Chai Confectionery:
  / chaichai_confectionery  

Yaki:
https://www.instagram.com/wearyaki/?h...

Thuprai:
https://thuprai.com
  / thuprai  

Welcome to 'Rato Rupaiya: The Podcast,' your ultimate destination for captivating conversations centered around the dynamic realms of business, people, and money. Join us on a journey where we delve into the diverse stories, experiences, and insights of individuals shaping industries.From compelling narratives to personal journeys of success and resilience, each episode is a tapestry of inspiration and information.

Our Social Media Links:
Instagram: https://www.instagram.com/ratorupaiya...

Facebook: https://www.facebook.com/profile.php?...

Tiktok: https://www.tiktok.com/@ratorupaiya?_...

For Business Enquiries: [email protected]

Team Members:
Host: Riya Shrestha is an educational content creator who has been creating educational videos on pages namely All About Business, Learn with Riya and Rato Rupaiya on Tiktok. She has created over 500 short form educational contents. She is also a Marketing Consultant by profession and along with that provides workshops and sessions related to Marketing specializing on Social Media Growth.

Instagram:  / riyasthaa  
Linkedin:   / riyasthaa  
Facebook:https://www.facebook.com/riya.shresth...

Camera and Editing: Pranay Dhoju
Instagram: https://www.instagram.com/pranay.dhoj...

Camera and Editing : Pranish Shrestha
Instagram: https://www.instagram.com/me.pranish_...

Disclaimer:
The perspectives, information, and opinions shared in this YouTube channel and podcast are the personal views of those involved and should not be treated as definitive facts. Opinions from hosts and guests are subject to change. Unauthorized reproduction of this content is explicitly forbidden and may lead to legal consequences.

Intro

00:00 Intro
01:38 Riya's Viral Content about The Burger House and CFC
02:28 Basanta Lama before starting The Burger House and CFC
03:48 Basanta Lama's Passion in Food
04:17 Life In Dubai
06:34 Initial Investment and Team Members
07:34 First Outlet, Underground Location and Challenges
10:05 Choosing the Brand Name
11:24 Market Research
13:04 Opening the 2nd Outlet
13:56 Franchising Model and Processes
16:04 Quality Control in Franchising
17:04 Burger Group Pvt Ltd
18:20 Melung Thakali Kitchen
19:53 Why do restaurants fail?
21:40 Making Franchisees happy?
22:42 Basanta's day to day
23:29 Balancing Operations and Expansion
26:00 Customer Service
27:00 Youth and Brain drain
29:50 Making Employees Happy
32:05 Internship and Employment Opportunities
32:42 Brand Awareness and Growth
34:12 Brand Loyalty
38:14 Online Ordering Culture
38:38 Negative Reviews
40:45 Challenges in Entrepreneurial Journey
42:34 Government and Regulatory Challenges
45:45 24 hour Restaurants
48:34 Rapid Fire
52:34 The Burger House becoming a public company and going international?
53:50 Message to the Youth
54:44 Gifts