Omilia Story

Описание: At Omilia we live by the conviction that good technology is invisible to the final user. Our Natural Language Understanding platform, DiaManT® allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.

Our technology allows the enterprise to take advantage of Open-Question customer care with end-to-end Self-Service to greatly improve customer experience and significantly decrease operational costs.

DiaManT® delivers a consistent user experience across all channels, with voice and text. Facilitating immediate transactions, with easy and effective self-services in the Call Center through the IVR, on websites, and in mobile apps.

With current operations and installations in more than 17 countries, and case studies with proven KPI's ad ROI’s across various industries, Omilia is the fastest-growing NLU solution in the market.

The key differentiator of Omilia is our approach to NLU, which employs technology in a way that forms a unique ecosystem, based on the idea that every customer has their own individual needs and way of expressing them.

With a perfect combination of technology and know-how, Omilia is producing results that previously were not believed possible. We work hand-in-hand with our clients, in a no-nonsense business proposition that just makes sense.

For more information, please visit: www.omilia.com