Kind Leaders: Saskia Roskam

Описание: This week I’m pleased to bring the last in the current series of conversations with kind leaders: a conversation I had with Saskia Roskam, co-founder of The Biskery, a specialist biscuit baking business.

Key takeaways

Kind and nice are not the same thing. Kindness as a leader often requires you to take a longer-term view, not simply to act quickly in the moment to make things immediately easier.

Kind leadership is about conversation. Understanding another person’s perspective is a core part of it and the only way you can really get someone else's perspective is by asking them and not assuming you know.

Create an atmosphere where people genuinely feel comfortable to speak up and express the things that they need and want to get their job done. Be honest with yourself about the impact you have as the boss and find ways to ensure people know you are genuine about them speaking up.

If you’re a leader who finds bringing in kindness difficult, you might want to start with another member of your team who finds it easier to adopt this approach and see how your team responds. It’s a learning curve, especially if it doesn’t come naturally to you.

Being kind to yourself is important too