E-commerce Shipping in a Pandemic - Jay B Sauceda (fulfillment CEO)

Описание: Jay B Sauceda is the CEO of Sauceda Industries, services small and mid-market merchants with e-commerce fulfillment solutions that aren't terrible. After a career in advertising, Jay B launched his own store and scaled it to 7 figures. He used his learnings as a merchant to build his 3PL that now services 50+ merchants from around the country.

00:45 : Every day there is a different variable that is most important. What is that today?
1:20: When you're learning to fly a plane they teach you in an emergency, just fly the plane, focus on what you know.
3:10: No one likes desperation - what can we do to focus on what matters today?
4:30: Take the things that you don't do best off your plate and focus on what you are really good at.
6:00: Every day we need to refocus on what needs to happen and what is having a positive and negative effect on the business.
7:00: Communicate with customers - you can only get away with so much before they start to get frustrated.
7:55: Stop and fix what is broken