SE01 E08 The Power of Productizing Services in Small Business | With Patrick Dichter

Описание: In this conversation, Patrick Dichter shares insights on his journey with Apple Tree, an accounting firm he acquired four years ago. He discusses strategies for growth, the importance of productizing services, and the operational models that support small businesses. Patrick emphasizes the significance of implementing frameworks like EOS for efficiency and highlights common challenges faced by small businesses, especially in recruiting and pricing. He also delves into the nuances of business sales and the critical role of operational due diligence. The conversation concludes with key takeaways on maintaining a healthy gross profit margin.

We hope you enjoyed this episode of Behind the Ops!
Christen and the Behind the Ops Podcast team :)

Connect with me:
LinkedIn - https://www.linkedin.com/in/christenldeeb/

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Behind the Ops with Christen Belcher reveals what it really takes to scale a business from the inside out. With over 25 years of experience leading digital transformation and operational excellence, Christen brings candid conversations with operations leaders who are building efficient, data-driven, and customer-centric organizations. Each episode uncovers how top companies design systems, dashboards, and operating models that turn strategy into execution - and chaos into clarity. Whether you’re a founder, COO, or operator, this is your blueprint for scaling sustainably and aligning operations with real business growth.