Ron Explains How the Service Culture Indicator Can Help Your Organization
Автор: Ron Kaufman
Загружено: 2018-03-06
Просмотров: 386
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https://RonKaufman.com/#subscribe
Building a culture of service excellence is essential to continuously improve customer experience, and create an environment where every team member is inspired to contribute new ideas and new actions every day.
You may already understand this and agree. But you may not know where to start. How do you begin? Where are you now? What are the next steps to take?
We help leaders answer these questions with a highly effective assessment called the Service Culture Indicator. When your team responds to this unique survey, you get a detailed report showing where your service culture is strong and weak, right now.
Watch this video and visit https://www.slideshare.net/UpYourServ... for more information.
If you liked this video, watch Ron explain how you can create more value here: • Ron Kaufman on How to Take Action to Creat...
#ServeCareLove #UpliftingService #ServiceCulture #CustomerService #ServiceExcellence #UpliftingCare #RonKaufman
Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Customer Service Culture. He is also a renowned Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE".
Ron and his team deliver powerful insights and global best practices, enabling organizations to gain a sustainable competitive advantage through service excellence. The methodology developed by Ron over decades includes a proven architecture of service principles, leadership rules, and internal service culture that apply across all industries and cultures.
For decades Ron has been leading a business consultancy that helps companies on every continent build a positive culture of uplifting service to deliver real business results. He focuses on creating productive, uplifting service experiences to inspire your customers, energize your team, and transform your service game.
Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson&Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more.
#customerservice #customerexperience #customer #businessgrowth #businessideas
Stay in touch with Ron on social media!
Facebook Page: / ronkaufmanupliftingservice
LinkedIn: / ronkaufman
Twitter: / ronkaufman
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