Establishing connections & effective communication for now & the future. | Sam Byrne | TEDxBendigo
Автор: TEDx Talks
Загружено: 2017-10-31
Просмотров: 181
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Machines are made the same yet people are not. What needs to be considered when making a new connection between two people? Age, background, previous experience, physical appearance, stereotypes or personal motivation. After graduating from Girton in 2008, Sam was accepted into the Bachelor of Environments at Melbourne University. Highlights of Sam’s tertiary studies
included a semester of exchange in Sweden at Lund University, being an active member of the Ormond College student community and making his debut for the
Australian goalball team at the IBSA World Games held in Turkey in 2011.
Sam then began his career with ANZ Bank in 2013 as a customer service consultant at the ANZ Melbourne call centre. Sam
exceled in this role and was awarded through the ANZ CEO Recognition Program, along with 75 other employees from across the bank.
In October 2014, Sam secured a coaching role at the call centre which enabled him to develop and motivate others who were currently employed in his previous
position. It was during this time that Sam acquired an interest in process refinement and simplification, leading to his promotion to the current ANZ position
he holds as a busin This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
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