Disruptive Passenger Removed From Airline | Heathrow S6 E1 | Our Stories

Описание: It's the winter of 2019 and the airport is having its busiest year to date - they're expecting more than 81 million passengers to fly in and out of the UK's favourite gateway with its 76,000 staff ready to take on whatever is thrown at them, and as our cameras capture during filming, they do it all with a smile on their face. This is a Heathrow before Covid lockdowns - on the front line protecting it are the Aviation Police with officers Terry and Dave armed with semi-automatics and stun guns as they hunt down a dangerous passenger on the loose in Terminal Two. Meanwhile, those in charge of traveller happiness and wellbeing - the passenger experience managers - have their hands full as usual - under the watchful eye of veteran and king of Terminal Two Demi, new PEMs Lily and Lee both need to deal with fires in the terminal.


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This film was first broadcast: 25 May 2021

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