Deep Dive: Learning as a Strategy for Organizational Change with Chris Myers

Описание: Chris Myers, Assistant Professor and Academic Director of Executive Education at Johns Hopkins Carey Business School

Christopher G. Myers, PhD is an Assistant Professor and Academic Director of Executive Education at the Johns Hopkins Carey Business School, with joint faculty appointments in the School of Medicine and Armstrong Institute for Patient Safety & Quality. His research explores questions of learning, development, and innovation in organizations, and he focuses in particular on learning in health care organizations and other knowledge-intensive industries.

Chris's work has been published in a variety of leading academic journals in the fields of management and medicine, and has received multiple national and international awards. He also writes regularly for practice-oriented publications including the Harvard Business Review. Prior to joining the faculty of Johns Hopkins University, Chris was an Assistant Professor at the Harvard Business School, and earned his PhD in management and organizations at the University of Michigan Ross School of Business.

00:00 Introduction
01:30 Johns Hopkins Business School & Executive Education
03:10 Interest in Underlying Cosmic Logic
05:10 Studying Business as Chapel Hill
09:17 Learning from Failure
11:15 Inspiration for Becoming an Academic
12:54 Studying Flight Crews that Transfer Patients
16:30 Developing Expertise in a Complex Environment
18:16 Value of Storytelling vs Factual Reporting
21:17 Formal Debriefs, Informal Story Sharing, and Downtime
23:42 The Challenge of Replicating Chance Encounters Virtually
25:42 Vicarious Learning
30:52 Incidental Learning
33:22 Opportunities for Vicarious Learning in a Virtual Environment
36:56 Additional Methods to Support Adaptive / Vicarious Learning
40:05 The Center for Positive Organizations
42:20 Learning Value of Exceptional Successes
45:30 Extreme Failure is more Obvious than Extreme Success
48:23 Johns Hopkins: Meaningful Outcomes of Healthcare Management
49:35 Healthcare Organizations Approach to Burnout
54:40 Facilitating learning and knowledge transfer in a virtual environment
58:30 Lessons Learned
1:06:24 Next Steps for Research
1:09:03 Semi-Formal Learning Adaptability and Informal Workarounds
1:12:00 Building on a Culture of Learning
1:16:47 Shift Away from Formal Training
1:20:52 Scaling Breadth: Problem Solving in Unusual Scenarios