Why Voice Networks are so hard to manage? (3 root causes & solution)

Описание: In Episode 5 of the TelcoBridges Podcast, CEO Maximilien Le Sieur and VP of Client Technical Services Luc Morissette explore why voice network infrastructure is becoming increasingly complex—and what service providers and vendors can do to stay ahead.

Whether you're managing voice and data convergence, juggling vendor tools, or planning talent transition, this episode delivers the key drivers impacting modern telecom operations.

⏱️ Timestamps:
00:00 – Introduction
00:37 – Why voice infra is complex: OSS/BSS layers
01:10 – 🚩 Reason #1: Engineers retiring → talent gap
02:05 – Learning curve: expertise retention & onboarding
03:00 – 🚩 Reason #2: Voice now secondary to data—still critical (fax, modem, 911)
05:00 – Regulation challenges: 911 and FCC reporting
06:15 – 🚩 Reason #3: Vendor sprawl—billing, SBC, fraud, UCaaS, monitoring
08:00 – Vendor models: all-in-one vs best-of-breed patchwork
09:15 – TelcoBridges’ managed-service approach: flexible installs, monitoring, upgrades, peace of mind
11:00 – 24/7 global backup, troubleshooting, and real-world examples
12:00 – Closing thoughts & how to lean on TelcoBridges for support

Referenced links:
https://telcobridges.com/sbc-managed-...

About TelcoBridges:
TelcoBridges is a leading provider of carrier-grade telecom software and hardware, dedicated to supporting telecom operators and enterprises worldwide. Discover more about TelcoBridges and their flagship products like ProSBC, FreeSBC, and Tmedia at https://telcobridges.com/

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