How Versent's Digital Services Management Practice is Building the Future
Автор: Versent
Загружено: 2026-02-15
Просмотров: 2
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The traditional ITSM model was built for an IT world that no longer exists.
In this video, Thembi Ackerman explains how Digital Service Management (DSM) at Versent reflects the reality of modern enterprises; multi‑tool, multi‑vendor, and deeply interconnected.
Today’s organisations don’t operate with a single system or a single provider. DSM takes a holistic, end‑to‑end view of your entire environment, considering people, processes, tools, partners, and platforms together - so services actually support business outcomes.
Versent’s DSM capability brings together observability, SIAM, automation, governance, and security to help organisations simplify complexity, improve service quality, and scale with confidence.
Whether you want to uplift internal capability, work alongside your teams, or adopt a fully managed service, Versent’s DSM approach helps remove operational headaches so you can focus on what matters most.
Learn more about Versent’s Digital Service Management capabilities: https://versent.com.au/digital-servic...
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