Talking about VOYCE's New (Ugly) Policy

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0:00 Intro
0:14 What happened?
0:38 What does this mean?
1:12 OPI vs VRI
1:58 Why is Voyce doing this?
2:37 What are other companies doing?
4:47 Why is Voyce doing this now?
7:12 My opinion of this policy
8:43 A problematic tone of the email sent out