Avaya 2026: A Landmark Year of Growth, Innovation, and Financial Strength – Patrick Dennis, CEO

Описание: In this 2026 strategic update, Avaya CEO Patrick Dennis joins Katherine Stone (CX Foundation) at the NYC Experience Center to cut through the noise and deliver the facts on Avaya’s performance.

Patrick details a year of high-velocity growth, the global scale of the Avaya Infinity platform, and the financial milestones that define the new era of Avaya.

Video Chapters: 0:00 - Introduction: Reconnecting at the NYC Experience Center 0:35 - The Global Impact of Avaya Infinity 1:10 - Shipping at Scale: Meeting the Needs of Global Enterprises 1:55 - Defining the Next Era: The Connection Center 2:45 - Highlighting the Power of the Global Field Organization 3:40 - 2026 Financial Performance: Revenue & EBITDA Success 4:50 - Strategic Stability: New Investors and Debt Reduction 5:30 - The Data Reality: Rising Renewal Rates vs. Market Trends 6:25 - Closing: Looking Ahead to Part Three

The 2026 Strategic Recap:

Financial Outperformance: A look at how Avaya beat EBITDA plans and outperformed on cash flow, signaling a new era of balance sheet strength.

Market Momentum: Why enterprise renewal rates are rising as global brands double down on Avaya’s reliability and scale.

The Connection Center Evolution: Transforming the customer journey from simple transactions into meaningful, data-driven brand connections.

Investor Confidence: The impact of attracting new high-tier equity and debt investors who are betting on Avaya’s long-term leadership.

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