Courageous Listening: Do You Really Hear What Your Tech Team is Saying - Deirdre Morrison - NIDC 24

Описание: Session Description:

In the fast-paced world of tech, communication can make or break a team. Yet, the ability to listen courageously is often overlooked, even though it’s critical for fostering collaboration, innovation, and psychological safety within teams.

This session will introduce the concept of courageous listening, grounded in applied neuroscience, and demonstrate how it can transform team dynamics. We’ll explore why listening with courage requires self-awareness, emotional regulation, and the willingness to set aside our own assumptions and reactions. Through practical tools like the Goldilocks Curve and the ABC model, you’ll learn how to monitor your state of effectiveness and listen in a way that fosters a more inclusive environment, and drives better outcomes.

Key Takeaways:

Practical Neuroscience-Based Tools: Attendees will leave with actionable tools to enhance their listening skills in high-pressure situations, including the Goldilocks Curve and the ABC model.

The Courage to Listen: Gain a deeper respect for the courage involved in truly listening and how this skill directly impacts team well-being, psychological safety, and overall effectiveness.

Transforming Team Communication: Understand how courageous listening can improve team dynamics, leading to more effective collaboration and innovation..

By the end of this session, attendees will be equipped with a neuroscience-backed approach to communication that not only enhances their technical team’s effectiveness but also supports their personal development in self-awareness and emotional regulation—all presented in an engaging and accessible format.

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Recorded in Conference Room 1B of The ICC Belfast, Northern Ireland
NIDC 2024 - Saturday, 23rd November 2024