Sherehan Ross on Building a People-First, AI-Driven Marketing Engine
Автор: eMarketing Association
Загружено: 2026-02-23
Просмотров: 14
Описание: Kevin Lee interviews Sherehan Ross, a "people first, AI forward" CMO, about the evolving role of AI in marketing. Sherehan emphasizes AI as a teammate rather than a replacement, highlighting its efficiency in data analysis and cognitive load reduction. She advocates for aligning marketing, sales, and product around the customer journey to eliminate friction, improve conversion rates, and enhance retention. Sherehan also stresses the importance of brand as a growth asset and the need for marketing leaders to be deep generalists, understanding both brand equity and pipeline math. She predicts AI's future role in hyper-personalized outbound marketing.
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