Service Failures & How Firms Can Un-Screw Up

Описание: Service outages? Unfriendly customer service? There are a lot of ways that companies fail in their service businesses. Here we go through some of the most common service failures that companies make, and how they can un-mess up.
Filmed in Paris, France
Copyright Mark Wolters 2019


#marketing #principlesofmarketing #servicefailure
Topic 12: Service Marketing

YouTube Advice Playlist:
   • YouTube Tips & Advice  

Marketing Training Playlist:
   • Marketing Videos  

I hope that these marketing & business videos can help you learn more about business and help you succeed in class or in the business world. And yes, this is the same Mark Wolters from the YouTube travel channel Wolters World.

Find More Marketing Videos & Course Information at http://www.woltersworld.com/courses
or on our future site http://www.professorwolters.com

Grab Some Wolters Gear: http://www.woltersworld.com/shop

Follow us on Facebook:   / professorwolters  

Subscribe to Our Other YouTube Chanel "Wolters World Travel & Culture"
   / woltersworld