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Chad Hart - cwh.consulting - Kill Your IVR with a Voicebot
Автор: FreeSWITCH
Загружено: 2019-08-20
Просмотров: 809
Описание: In this talk Chad will provide a high-level comparison of some of the commercial and open source bot platform options and how they can be leveraged as IVR platforms. He will compare typical text-bot needs and assumptions built into these platforms with phone bot needs. Finally, he will walkthrough technical approaches to implementing a voicebot for IVR replacement
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