2,114 - How Wi-Fi Impacts Lease Renewals: Groundbreaking Multifamily Insights with Dom Beveridge

Описание: What if I told you your property's Wi-Fi could make or break your lease renewals?

In this episode of the Multifamily Collective, I sit down with industry thought leader ‪@DomBeveridge‬ from https://20for20.com/ to unpack his latest whitepaper -
[ https://lp.20for20.com/25-wp-wifi-sen.... ]

Dom shares real, actionable insights from AI-driven sentiment analysis of over 30,000 resident interactions.

Here’s the punchline: there’s a measurable link between poor Wi-Fi and resident churn. And not just mild dissatisfaction.

We’re talking 83% churn likelihood when outages become routine.

But that’s just the beginning.

Dom walks us through how this study breaks from the traditional (and frankly, flawed) survey model (this was my favorite part of the interview!). He explains how new AI tools like ResiDesk are changing how we understand the resident experience by listening to what residents actually say, rather than boxing them into 1-to-10 scales.

We cover:

Why frequent Wi-Fi outages are a churn trigger

The fatal flaws of traditional surveys

The power of open-ended AI conversations

How regulation is getting Wi-Fi all wrong

And what owners/operators should do right now

If you’re a developer, owner, asset manager, or just someone trying to stay ahead of the PropTech curve, this episode is a must.

The future of personalized service in Multifamily will be about letting AI show you what your residents already feel.

If you found value in this conversation, hit that like button, subscribe to the channel, and share it with someone who needs to hear it.
Let’s keep pushing the conversation forward.












multifamily, proptech, AI sentiment analysis, lease renewal, Wi-Fi in multifamily, resident experience, Dom Beveridge, Mike Brewer, multifamily leadership, property technology, managed Wi-Fi, churn reduction, resident satisfaction, real estate technology

#Multifamily #PropTech #AI #LeaseRenewal #ResidentExperience #MultifamilyLeadership #PropertyManagement #ManagedWiFi #MultifamilyCollective

mikebrewer #multifamilycollective #multifamilymentoring #multifamilycoaching #multifamilypodcast #leadership #OpenAi #multifamilymedianetwork







































































































































Impacts Lease Renewals,Groundbreaking Multifamily,Multifamily Insights with Dom,Insights with Dom Beveridge,with Dom Beveridge,impacts lease renewals,property management,lease renewal,tenant retention,groundbreaking multifamily,real estate investing,real estate,multifamily insights with dom,multifamily,insights with dom beveridge,mike brewer,AI sentiment analysis,resident experience,Dom Beveridge,Mike Brewer,multifamily leadership,property technology