Kroger Interview Questions with Answer Examples

Описание: Ryan Brown, from MockQuestions.com, reviews 5 Kroger interview questions with answer examples.

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intro- 0:00

Q1. What do you know about Kroger? Why do you want to work for us? 0:21

Answer Example:
"I have researched Kroger a great deal and am very happy with the positive reviews I came across online. I would love to work for a company that is so generous. I read on your website that Kroger commits to contributing over $220 million per year in food, products, and financial help to communities across the country. That is incredible, and I look forward to working with such a genuine and generous company."

Q2. Tell me 3 qualities you possess that make you a strong fit for this position with Kroger. 1:18

Answer Example:
"I have a lot of qualities that transfer well into this deli management position. The top ones would include my willingness to show respect to everyone, my ability to have a conversation with people from all walks of life, and my solid level of honesty."

Q3. What type of work environment do you dislike working in? 2:09

Answer Example:
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic. One of the reasons why I applied here is because of your very high ratings online and also the fact that you recently won an award for being a Top 50 employer in the diversity category."

Q4. Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker? 3:02

Answer Example:
"If I had a customer who was being aggressive and disrespectful, I would keep a calm voice and ask them what I could do to remedy the situation. If the situation escalated to the point where I had to call security, I would do so. I will always respect people and would certainly apply my customer resolution training wherever possible."

Q5.At Kroger we like to hire strong achievers. Give me an example of a time when you went above and beyond. 3:53

Answer Example:
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."