100K+ calls automated a month: How 42 North Dental boosted engagement & revenue with IntelePeer

Описание: Discover how 42 North Dental, a leading dental support organization committed to exceptional patient care, modernized its communications and improved operational efficiency with IntelePeer.

Handling 100,000+ inbound calls every month, 42 North Dental needed a scalable, cost-effective solution to handle patient interactions. Instead of building a traditional call center, CFO Ajay Chadha and his team turned to IntelePeer and its SmartAgent solution to streamline all inbound and outbound communications—including collections and proactive patient engagement.

Today, 100% of 42 North Dental’s calls route through IntelePeer, enabling front desk teams to stay focused on delivering high quality care. With SmartAgent, practices have achieved:
✅ Fuller patient schedules
✅ Better patient engagement
✅ Reduced patient turnover
✅ Improved financial performance across practices

Hear directly from CFO Ajay Chadha about the operational and financial outcomes made possible through AI powered automation.

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