ServiceNow Learning Wrong? Here's What You Need to Know

Описание: Are you looking to learn ServiceNow but not sure where to start or if you're doing it wrong? This video is designed to guide you through the essential concepts and best practices of ServiceNow, covering its basics, modules, and advanced topics such as Glide scripting and JavaScript in ServiceNow. Understanding ServiceNow is crucial for IT professionals, especially those involved in IT service management (ITSM), IT operations management (ITOM), customer service management (CSM), and human resource service delivery (HRSD), as it aligns with ITIL frameworks. By mastering ServiceNow, you can enhance your IT career by learning about cloud IT, IT operations, and IT security basics. The platform offers robust tools for incident management, change management, asset management, and configuration management database (CMDB) management, all of which are vital for efficient IT operations. Moreover, ServiceNow workflow and integration capabilities allow for seamless automation and workflow management. If you're aiming for ServiceNow certification or simply looking to improve your skills in ServiceNow development, this video provides valuable insights into ServiceNow fundamentals, including its various modules and how they can be applied to real-world scenarios. By the end of this video, you'll have a clearer understanding of how to approach ServiceNow learning and development, ensuring you're on the right path to becoming proficient in ServiceNow and advancing your career in IT.