Fixed Ops Friday With Tully Williams, Dave Thomas, and Jim Sabino | Daily Dealer Live

Описание: Today's show features:

Tully Williams, Fixed Operations Director of The Niello Company

Dave Thomas, Director of Content Marketing at CDK

Jim Sabino, Fixed Operations Director of All American Ford Paramus

This episode is brought to you by:

Foureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across dealership systems, Foureyes empowers dealerships to use that data to drive consistent execution throughout their business. The data stays dealer-owned, vendor-neutral, and works with any tools or partners. More than a CDP, Foureyes is a reset for how dealer data gets put to work. Headquartered in Oregon, Foureyes employees live in 20+ states to be closer to the communities where dealers are. Visit https://www.foureyes.io/ to learn more

CDK Global – CDK joins the show to break down their new Affordability Tracker which takes a look at the cars average Americans are buying the most. CDK is also tracking incentives and trucks to get a pulse on the market that goes beyond the ATP. Plus, CDK’s 5th annual Friction Points study is here and shows a marked improvement in the time it takes to sell a car. Only 35% of buyers now report a 2+ hour process, the lowest level yet, signaling meaningful progress in dealer speed and execution. https://www.cdkglobal.com/insights

Key Moments:
00:00 Why Social Media & ROI Matter as Margins Tighten
08:45 Welcome to Daily Dealer Live
09:40 Auto Industry Headlines: Ford, Honda, Dealer M&A, and Policy Updates
15:44 Fixed Ops Friday Interview: Retention, Pricing Strategy & F&I Products
30:42 Building a Dealer CDP: Owning Data, Targeted Marketing & Drive-Over Tech
43:28 NADA Buzz + CDK’s Built‑In CDP: One Source of Truth & LTV Predictions
46:57 Affordability Tracker: The Real ‘Average Joe’ Price vs. ATP Sticker Shock
55:44 Payments, Rates & the Friction Study: Faster Deals, Lower Satisfaction, F&I Waits
01:00:17 Mobile Service Playbook: Scaling Vans, Fleet Profit, KPIs & Common Launch Mistakes
01:06:13 Used-Car Acquisition + Recall Law Debate

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