Demonstration of Shortways Smart Ticketing in SAP S/4HANA
Автор: Shortways - Plateforme d'adoption digitale
Загружено: 2025-08-08
Просмотров: 11
Описание:
Smart Ticketing is a context-driven user support ticket management platform integrated into your business application (HRIS, ERP, CRM, etc.).
How? Users enter contextualized tickets from their application screens. These tickets are enriched with application data. They chat in real time with your support, and access a knowledge base of answers to known problems.
The result? Improve your overall support productivity. Increase the satisfaction of your users. Receive fewer tickets, but better written ones.
👉 Learn more on our website: https://shortways.com/smart-ticketing/
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