Redesigning for the Hyper-Informed Consumer | Stephanie Holland, Joie Risk & Michaela Hurst
Автор: Spa Well
Загружено: 2026-03-09
Просмотров: 33
Описание:
In this Spa Well panel recorded live at PerformX, and hosted by Jaclyn Hughes, Stephanie Holland from David Lloyd Clubs, Joie Risk from Sunlighten, and Michaela Hurst from Fulham Pier explore how operators must redesign their spaces for today’s hyper-informed consumer.
The modern guest is more educated, more data-driven and more outcome-focused than ever before. This conversation looks at what that means for fitness, spa and hospitality environments.
We cover:
✨ The rise of the hyper-informed wellness consumer
✨ Integrating recovery, heat and longevity into mainstream spaces
✨ Designing environments around outcomes, not just equipment
✨ Breaking down physical versus mental recovery
✨ What operators need to rethink now to stay commercially relevant
Whether you work in spa, fitness or hospitality leadership, this panel offers practical insight into how consumer expectations are reshaping space design and business models.
🤝 Join the Spa Well community to continue the conversation, access more resources, and connect at our events:https://www.spa-well.com/
🔍 Learn more about our panelists:
David Lloyd Clubs – https://www.davidlloyd.co.uk/
Sunlighten – https://www.sunlighten.com/
Fulham Pier – https://fulhampierhotel.co.uk/
#SpaWell #WellnessBusiness #SpaManagement #HospitalityLeadership #FitnessIndustry #Longevity #PerformX
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