Seeing the Scam. Stopping the Scam.

Описание: Seeing the Scam. Stopping the Scam. Behavioral Detection, Decisioning, and Real-World Interventions

This session moves beyond scam education and benchmarking into real-time decision-making. Through a short interactive scenario, we’ll examine how behavioral detection and decision orchestration work together — and where the handoffs fail.

Scam prevention is no longer just about spotting suspicious transactions. It requires recognizing when a customer is being manipulated — and knowing how to respond in the moment.

This NYPAY virtual session explores scam prevention as a two-part discipline: behavioral detection and decisioning. Panelists will examine how AI-driven behavioral signals reveal coercion and intent in real time, and how decisioning platforms translate those insights into practical interventions — from friction and step-up to customer outreach and human review.

Grounded in real scam scenarios, the discussion focuses on handoffs, not overlap: where detection ends, where decisioning begins, and how institutions can design layered defenses that stop scams without unnecessary friction or one-tool thinking.


Moderator:

Lee Kyriacou - Partner, PayGility Advisors
  / lee-kyriacou-8aa4971b  


Speakers:

Amanda Balmer - Director, Financial Crimes Risk Management, PSECU
  / amanda-balmer-6b93b5148  

Uri Rivner - Co-Founder & CEO, Refine Intelligence
https://www.linkedin.com/in/uri-rivne...

Peter Tapling - Payments Strategist & Advisor
  / ptap  

Cihat Fitzgerald - Chief Risk Officer, Ballerine
  / cihatfitzgerald