AA181 - Deming's 14 Points: The Management Revolution We Need

Описание: In this episode of the Arguing Agile podcast, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando open a door into the world of W. Edwards Deming by exploring his 14 principles for management from his seminal book "Out of the Crisis".

Whether you're in software development or manufacturing; whether you're a leader looking to transform your organization, a QA professional seeking to improve quality, or a product manager looking to delight customers - this episode is for you! As applicable today as they were in the 1980s, Deming's points provide a roadmap to improve the effectiveness of a business or organization.

Listen or watch (links in the comments) as we discuss ways to implement Deming's principles of creating constancy of purpose, ceasing dependence on inspection, driving out fear, and removing barriers that rob people of pride of workmanship.

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00:00:00 Introduction to Demings 14 Points
00:00:31 Historical Context and Deming s Influence
00:01:43 Diving into Demings 14 Points
00:02:14 Point 1 Create Constancy of Purpose
00:04:44 Problems of Today
00:07:32 Point 2 Adopt the New Philosophy
00:10:40 Point 3 Cease Dependence on Inspection
00:12:55 Point 4 End the Practice of Awarding Business on Price Alone
00:19:23 Point 5 Improve Constantly and Forever
00:22:26 Point 6 Institute Training on the Job
00:25:17 Point 7 Institute Leadership
00:28:29 Point 8 Drive Out Fear
00:29:34 The Impact of Fear in the Workplace
00:30:46 The Problem with Arbitrary Deadlines
00:31:28 Point 9 Breaking Down Departmental Barriers
00:35:34 Inventory Example
00:36:46 Point 10 Eliminate Numerical Targets and Slogans
00:40:59 Point 11 Removing Barriers to Pride of Workmanship
00:43:47 Om s Candy Factory Story
00:45:45 Point 12 Remove Barriers
00:49:11 Point 13 Institute Continuous Education
00:51:18 Point 14 Everyone Is Responsible for Transformation
00:52:40 System of Profound Knowledge
00:53:51 Wrap Up

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