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Megaworld Hotels & Resorts Filipino Brand of Service Excellence
Автор: Megaworld Hotels & Resorts
Загружено: 2023-03-02
Просмотров: 3396
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With the goal of continuously elevating guest service experience and recovery, the Department of Tourism, conducted the Filipino Brand of Service Excellence Training program simultaneously across Megaworld Hotels and Resorts (MHR) 6 brands and 12 property locations across the Philippines all in one day.
A total number of about 400 associates finished modules covering Service Excellence and the 7Ms of Filipino Values, Delivering Excellent Service using the GUEST Techniques, and the HEART of Service Recovery.
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