Demo: Sitecore Connect to Pull Contacts into Sitecore CDP from Salesforce CRM | personalization

Описание: In this video, Sitecore Developer Advocate Dylan Young is joined by Sitecore Sales Engineer Sarah O'Reilly.

Sarah walks through a use case of using Salesforce CRM to collect contact details, and then using Sitecore Connect to automate the ingestion of those details into Sitecore CDP.

CHAPTERS:
0:00 - Introduction
1:04 - Sitecore CDP - no guests
1:15 - Review Salesforce CRM
1:58 - Sitecore Connect Recipe review
4:56 - Testing/running Recipe in Connect
5:40 - Sitecore CDP - confirm ingestion
7:15 - Conclusion

Sarah's demo is a perfect example of how an organization can collect rich data about their prospects or customers via Salesforce CRM, and then send that data back into Sitecore CDP to power their specific marketing initiatives.

After watching the video, click the link below to access the "Personalization" section of the Sitecore Knowledge Center. Search and browse through thousands of thought leadership articles, guides, ebooks, on-demand webinars, infographics, and more — all crafted to help you deliver unforgettable personalization through every channel across the customer journey.

https://www.sitecore.com/personalization

Other Helpful resources:
Sitecore CDP Developer Portal Page: https://developers.sitecore.com/custo...
Sitecore Connect Developer Portal Page: https://developers.sitecore.com/integ...