healow Open Access, a Simple Digital Front Door for Care
Автор: eClinicalWorks
Загружено: 2025-12-05
Просмотров: 144
Описание: Discover how Gastrointestinal Specialists of Georgia made online scheduling effortless with healow® Open Access®. After a simple 15-minute setup per provider and location, schedules went live within minutes and results followed fast. Online appointments climbed from about 250 to 750–800 per month, with 20–25% of total visits now booked online. Hold times have come down, calls are answered faster, and agents spend more time helping patients get answers the first time. Patients love the user-friendly, customizable experience and can book on their terms, anytime. This success story shows how healow Open Access streamlines setup, expands patient self-scheduling, improves call center efficiency, and drives measurable growth in completed appointments.
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