The Basics & Best Practices of Writing for Chatbots Webinar Replay | UXPA Webinar

Описание: Webinar Replay! This was previously recorded live on December 16, 2020

The field of chatbots and conversational AI is skyrocketing, and the demand for people with conversation design skills is at an all time high. How can UX writers apply their knowledge to chatbots? What does a conversation designer do? What is the formula for an effective user experience? It’s time to find out!

In this webinar you’ll learn all of the basics and best practices to design & write for chatbots – no matter your experience level. I share a behind the scenes look at my strategic process, the best practices for crafting dialog and share tips and tools along the way. You will find out how UX writing skills translate to chatbots, and what to do next if you want to pursue work in this growing industry.

Key Takeaways:

-An introduction to all of the chatbot terminology
-Why businesses want chatbots, and why they need conversation designers
-An overview of the beginning to end process for designing a chatbot
-10 best practices for crafting effective chatbot copy

Download the slides: https://www.hillary.black/s/The-basic...

PS - Here’s the links and discounts to everything I mentioned in the webinar!

Save 15% on my online course with the code “FriendsChat15”: https://uxcontent.com/chatbot-writing/

Save 20% on your Voiceflow PRO membership with this link: https://www.voiceflow.com/partners/in...

Join the Facebook community of conversation designers:   / conversationdesigners  

Download the chatbot script template: https://bit.ly/chatbotscripttemplate

Join the Daily Conversation Design Challenge: https://dailyuxwriting.com/conversati...

Connect with me online:
Linkedin:   / hillaryblack  
Twitter:   / internethillary  
Website: https://hillary.black