Nick Kokonas of Tock & Alinea, flipping the low-margin restaurant model | E1262

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00:00 Nick Kokonas, CEO at Tock (acq. Squarespace) & Co-Owner of Alinea Restaurant Group
00:54 How Nick got into restaurants & met his co-founder Grant Achatz
09:30 Nick’s Angel investments
10:50 Ourcrowd - Check out the deal of the week at https://ourcrowd.com/twist
12:14 What OpenTable got wrong
18:05 Tock’s ticketing innovation
23:20 Benefits of having pre-paid reservations
25:00 Pipe - Start trading for free for 12 months at https://pipe.com/twist
26:40 Dynamic pricing in restaurants
28:55 Nick critiques Jason’s techniques to get a reservation
35:32 Why some Maître d's hate Tock
38:22 Drata - Get 15% off SOC 2 and other audit at https://drata.com/twist
39:41 Digital checkouts at restaurant tables
44:50 Why tipping should be eliminated & what obstacles stand in the way
50:54 Will high-end restaurants keep doing delivery?
56:16 Hospitality labor supply
1:00:27 Inflation
1:02:42 How Alinea is handling vaccinations & employee health
1:07:18 Alinea's signature desert
1:12:10 Nick's core lessons as an entrepreneur
1:20:45 Mock meats

Check out Tock: https://www.exploretock.com

FOLLOW Jason: https://linktr.ee/calacanis
FOLLOW Nick:   / nickkokonas  

Thanks to our partners:
Ourcrowd - Check out the deal of the week at https://ourcrowd.com/twist
Pipe - Start trading for free for 12 months at https://pipe.com/twist
Drata - Get 15% off SOC 2 and other audit at https://drata.com/twist

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