portal interview with Michelle Ehrenpreis
Автор: Hopkins Press
Загружено: 2025-12-04
Просмотров: 37
Описание: Michelle Ehrenpreis, Electronic Resources Librarian at Lehman College, presented research on evaluating their chatbot IBQuantum's effectiveness after its upgrade to use ChatGPT's API in 2023. The assessment involved analyzing user interactions and questions through a developed rubric, revealing areas where the chatbot struggled with more complex requests. The findings have informed improvements to the chatbot experience and website accessibility, with Michelle emphasizing the control libraries maintain over chatbot technology and encouraging experimentation while being transparent about capabilities.
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