Communication Issues At The Shop? Here's Why | Ep 242

Описание: In this video, Chris Cotton dives deep into the heart of communication breakdowns and what really causes them in business and life. He highlights why intention and impact are rarely the same, emphasizing the critical need for clarity over simply speaking well. Drawing lessons from his own childhood (including a memorable taco salad miscommunication), Chris Cotton explains how assumptions quietly destroy teams and why verification is an underrated leadership tool.

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Timestamps:
00:00 Why most communication fails—what you say vs. what they hear
00:34 The Weekly Blitz focus: Clarity, alignment, and expectations
00:57 Assumptions quietly wreck teams (and the taco salad story!)
01:55 Intent vs. impact: Why your meaning doesn’t always land
02:55 When clarity gaps create disaster at work (and home)
03:25 What “hot” means: The dinner table lesson you’ll never forget
04:56 The real reason your coaching doesn’t connect (definition issue!)
06:00 Listening vs. hearing: How to get real understanding
06:22 The leadership upgrade: “Tell me what you heard!”
07:24 Why verification is not micromanagement (and how to use it)
08:08 The cost of early vs. late disconnects
08:32 Communication is only done when understanding lands
08:54 Quiet leadership failure—and how to avoid it forever