The Hidden Risks of Custom GPTs for LawFirms

Описание: Custom GPTs and AI agents sound powerful—but are they actually useful for law firms?

In this episode of AI Calibration Weekly, Zack, Drew, Ben, and Stephanie unpack what custom GPTs really are, how they work inside tools like ChatGPT and Copilot, and where they make sense (and don’t) for small and midsize firms.

They cover:

The difference between custom GPTs, projects, and agents
Why most custom GPTs are built for internal—not client-facing—use
How to use playbooks, HR manuals, and operations docs as AI context
The real risks around data privacy and “public” GPTs
How to reduce hallucinations when reviewing discovery and contracts
Practical, low-risk ways to get your firm started

⏱ Chapters

00:00 – What Is a Custom GPT?
01:35 – Internal vs. Public GPTs: What Most Firms Are Actually Doing
03:45 – Law Firm Use Cases (Lead Magnets, Client Tools, Internal Workflows)
05:30 – The “AI Chief of Staff” Example
08:55 – Using Playbooks for Contracts and Document Review
12:00 – Custom GPTs vs. Projects vs. Copilot Agents
15:45 – The Risk of Public-Facing GPTs and Data Privacy Concerns
19:30 – Enterprise vs. Personal Accounts: Why It Matters
23:00 – Practical Internal Use Cases (HR, Employee Manuals, Operations)
25:45 – Reducing Hallucinations in Document Review
29:30 – Where Law Firms Should Start

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