The difference between high-touch and low-touch engagement models in customer success
Автор: Customer Success Collective
Загружено: 2024-07-19
Просмотров: 810
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Should you engage with every customer in the exact same way? No, it's impossible. Different customers have different needs, therefore, you should tailor your approach accordingly.
Hit play to fully get to grips with what "high-touch" and "low-touch" customer success means.
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