Unlocking the Future of CX: RDI & C3’s AI-Driven Transformation
Автор: C3 Technology Advisors
Загружено: 2025-11-20
Просмотров: 9
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Discover how RDI, in partnership with C3, embraced digital transformation by moving from an aging contact center platform to an AI-powered Genesys Cloud solution. This fireside chat will explore how RDI tackled the challenges of legacy technology, strategically evaluated new solutions, and implemented cutting-edge AI features to streamline operations. Learn how RDI’s innovative approach is redefining customer interactions and agent productivity.
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