CEDR - Consumer Dispute Resolution
CEDR provides independent alternative dispute resolution for consumers when they experience
problems with traders.
How to submit a complaint:
Before making a complaint you should read our Guidance Notes. You can then make and submit your complaint online, via email or post by finding the Scheme relevant to you. If you have any questions, just get in touch.
For more information, click here: https://www.cedr.com/consumer/

What is the Independent Adjudication Service for RICS Firms

What is the Cost and Length of the Adjudication Process under the RICS Scheme?

What is Alternative Dispute Resolution (ADR)?

What can and cannot be adjudicated under the RICS Scheme

What is Adjudication?

Overview of the RICS Independent Adjudication Service Provided by CEDR

How to Make a Complaint to your Service Provider

How to Make an Effective Complaint to CEDR about your Service Provider

CISAS Adjudicator's Final Written Decision

What Disputes Can CISAS Adjudicate?

Complying with a CISAS Decision

CISAS - Who are CISAS?