SIGMA
SIGMA (Support for Improvement in Governance and Management) is a joint initiative of the OECD and the EU, principally financed by the EU. Its key objective is to strengthen the foundations for improved public governance, supporting socio-economic development through building the capacities of the public sector, enhancing horizontal governance and improving the design and implementation of public administration reforms, including proper prioritisation, sequencing and budgeting.
This channel has videos of events organised by SIGMA, joint events with partner administrations, speeches, interviews and information on areas of SIGMA work.
SIGMA Webinar | The transformative role of behavioural insights for public administrations
SIGMA Webinar | Citizen Satisfaction with Public Services
SIGMA Webinar | Digital government in the Western Balkans: opportunities and challenges
Key Challenges of public administration in Bosnia and Herzegovina
SIGMA Webinar | New Global Internal Audit Standards - #4 Managing the internal audit function
SIGMA Webinar | New Global Internal Audit Standards - #3 Governing the Internal Audit Function
SIGMA Webinar | New Global Internal Audit Standards - #2 Ethics and Professionalism
SIGMA Webinar | New Global Internal Audit Standards
Omni and Multi-channel service design and delivery, 5 December 2023
The Principles of Public Administration, 2023 edition
Challenges and opportunities of artificial intelligence in service delivery, June 2023
Principles of Public Administration as part of European Integration Process - 11 May 2023
Behavioural insights for better services and policies, April 2023
Building citizen-centric services for a digital future, October 2022: Part 2
Building citizen-centric services for a digital future, October 2022: Part 1
Setting service standards and monitoring, July 2022
Digital identity and trust services in the Western Balkans, May 2022
Guidance to Regulatory Reform in Egypt
The SIGMA Programme
Digital Government in the Western Balkans, 28 April 2022
Service design and user experience in the Western Balkans, April 2022
SIGMA Ministerial Conference February 2022: Speech by the Secretary-General of the OECD
SIGMA Ministerial February 2022: Ministerial panel
SIGMA Ministerial February 2022: Speech by European Commissioner for Neighbourhood and Enlargement
SIGMA Ministerial Conference February 2022: Presentation by SIGMA