CauseMapping
ThinkReliability are specialists in applying root cause analysis to solve all types of problems. We investigate errors, defects, failures, losses, outages and incidents in a wide variety of industries. Our Cause Mapping analysis method of root causes, captures the complete investigation with the best solutions all in an easy to understand format. ThinkReliability provides investigation services and root cause analysis training to clients around the world and is considered the trusted authority on the subject.
Are You Doing 5Whys Wrong?
What is a Work Process
How to Investigate Procedure Not Followed Course Overview
What's the Difference Between the Root Cause and a Contributing Factor?
What is Complacency?
What is Human Error?
Don't Fall For This "Human Error" Trap
Human Factors: Investigating Intentional vs Unintentional Deviation on a Task
How to Investigate: Human Error - Course Overview
5-Why to a 20-Why: Loss of the Space Shuttle Challenger
How to Define a Problem: Loss of the Space Shuttle Challenger
Cause Mapping® Facilitation Tip 20: Let the Incident Determine Structure, Not the Method
Cause Mapping® Facilitation Tip 19: Reveal Additional Causes
Cause Mapping® Facilitation Tip 18: Provide Evidence
Cause Mapping® Facilitation Tip 17: Don't Let Space or Tools Limit Your Investigation
Cause Mapping® Facilitation Tip 16: Validate Cause-and-Effect Relationships
Cause Mapping® Facilitation Tip 15: Minimize Speculation
Cause Mapping® Facilitation Tip 14: Placing a Cause
Cause Mapping® Facilitation Tip 13: Consider the Work Process
New 2020 Cause Mapping® Investigation Template Available
Cause Mapping® Facilitation Tip 12: Build in Small Chunks
Cause Mapping® Facilitation Tip 11: Use the Phrase, "One of the Causes"
Cause Mapping® Facilitation Tip 10: Use the Pronoun, "We"
Cause Mapping® Facilitation Tip 9: Park Causes
Cause Mapping® Facilitation Tip 8: Encourage Everyone to Contribute Causes
Cause Mapping® Facilitation Tip 7: Focus on the Cause Map™ Diagram
Cause Mapping® Facilitation Tip 6: Utilize the Question Mark
Cause Mapping® Facilitation Tip 5: Avoid Using Names During the Investigation
Cause Mapping® Facilitation Tip 4: Quantify the Causes
Cause Mapping® Facilitation Tip 3: Avoid Generalizations