Process Management International
We're PMI - the performance improvement experts. Working around the world, across industries, in all functional areas and with every kind of performance challenge, we cover business process improvement, operational excellence, lean six sigma, and more.
PMI has been at the forefront of business improvement consultancy and training since 1984. In that time, we’ve served thousands of people through training and consultancy and shaped countless organisational and business improvement programmes. Headquartered in the UK, we offer global capabilities and expertise. Our people believe in, and love what they do, and our clients benefit from our personal attention and dedication to helping them achieve their goals. Our aim is to help organisations not only by improving their business performance but also by motivating, empowering and equipping their people to transform the way their work works and to lead by example.
When Improvement Projects Don’t Progress
The Role of Leaders in AI Adoption
From Unconscious Incompetence to Consciously Competent
Influence vs Coercion
Building Trust for Influence
Leadership Commitment: The Missing Link
Extra Slice: You're Starting in the Wrong Place - How to fast-track high-impact results
Подтверждение процесса: как уловить отклонение, прежде чем оно станет пробелом
Говорите на одном языке, на любом языке
Развивайте любознательность, чтобы стать лидером, которым вы стремитесь быть — со Сью Текстон, Ha...
Turning Curiosity into Change: An Improvement Apprenticeship Journey
Implement, Standardise, Review
Validate Before You Solve
Defining Problems Without Assumptions
Problem Solving Pitfalls
Is/Is Not: The Overlooked Problem Solving Tool
PMI's eLearning Translation Engine
Technical Prompts & The Power of AI
Patience Powers AI Success
Roles in Agile compared to Lean Six Sigma
FMEA Beyond Manufacturing
Lean Is Not About Efficiency, It’s About Abnormality at a Glance
Improvement: For you, your team, your organisation
Cross-Functionality is an Agile Mindset
Decision-Making: The Real Bottleneck in Transformation
Plans Create Order. But They Can Also Create Bottlenecks.
AI for Smarter Problem Solving
When Is 8D the Right Problem-Solving Approach?
Avoiding the Apathy Barrier
People Don’t Just ‘Change’