Certified Microsoft Teams Contact Center Solution
ROGER365.io upgrades your Microsoft Teams environment into a professional Omnichannel Contact Center.
Integrating ROGER365.io into Microsoft Teams both enhances operational efficiency and lays the groundwork for your organization to embrace a more customer-focused and friendly business approach.
Customer Case: Mosaic World
Customer Case: AXI Digital
Customer Case: Quooker
(Dutch) Customer Case: AXI Digital
(Dutch) Customer Case: Mosaic World
(Dutch) Customer Case: Quooker
3 - The role of KonductIT in our project
2 - Migration to Teams and futureplans
1 - Why integrating with Teams makes a difference
9 - Focus on specialized communication solutions
8 - Improvement of our services and datacollection
7 - Overview of servicdesk and how they work
6 - Integration and customer experience in communications
5 - Improvement of customer experience in every country
4 - The advantages of the stability of ROGER365.io
Getting Started: Enrollment & Contact Center Configuration Tutorial
Feature - Agent Assist Timeline
Feature - Wallboard
Feature - Insights & Analytics
Feature - Agent Assist
Feature - Compliancy Recording with ClarifyGo
Feature - Email integration
Feature - Virtual Wait in Queue (Callback)
Feature - Outbound Call Campaign
AI use case for ROGER365.io#5: Instant overview of caller context
Increasing call center efficiency and decreasing wait times with AI assistance
Feature - AI Voice Call Summarization
Feature - Live translation between WhatsApp and Microsoft Teams
ROGER365.io Enterprise Omnichannel & AI Contact Center for Microsoft Teams
ROGER365.io Attendant Console for Microsoft Teams